About

FAQ

• Where is the store based?

  Nashville, TN

• How long will it take to receive my order?

  * Because of safety concerns relating to COVID-19 and our staff working from home, orders may take a little longer than usual to be shipped. Currently, some packages are being delayed by up to 5 weeks. We are doing our best to get your products to you as quickly as possible and we sincerely appreciate your patience at this time.

  Once shipped, domestic orders typically take 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  Most orders ship with a tracking number, which you will receive via email after your order has shipped.

• Do you accept orders placed outside of the US?

  We sure do!

  *International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Please contact your local postal or customs office for further information.

  **If customs fees and charges are refused at the time of delivery or the shipment is not claimed, your order will be returned and you will not receive a refund for shipment costs.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.